Failures

Deployments that were quietly switched off

Abandoned, rolled back, or costing more than they saved. Almost nobody publishes these, which is exactly why we do. One a month, named, with the money.

CompanyWhat they switched offRan forCostWhy it ended
Marchetti GrocersShelf-scanning robot fleet, 3 stores9 months€1.4MCould not distinguish a misplaced jar from a customer holding one; staff stopped acting on alerts
Northgate ApparelAutonomous refund agent6 weeks£61,000Approved refunds outside policy; no spend ceiling in the tool
Trellis FoundryAI production scheduling, twice14 months total$310,000Real constraints lived with the foremen, not in the ERP the model read

Read the post-mortems